Terms and conditions (“Terms”) are a set of legal terms defined by the owner of a website. They set forth the terms and conditions governing the activities of the website visitors on the said website and the relationship between the site visitors and the website owner. Terms must be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires Terms that are different from the Terms of a website only providing information. Terms provide the website owner the ability to protect themselves from potential legal exposure.

In general, what should you cover in your Terms & Conditions?

Key commercial Terms offered to customers
Ownership of intellectual property, copyrights and logos
Right to suspend or cancel member account
Indemnification
Limitation of liability
Right to change and modify Terms
Preference of law and dispute resolution
Contact info

Customer support details & contact info

Terms are expected to have contact information enabling users and customers to receive customer support services and to correspond with the website and its operators.